Table Etiquette
Master table manners at business lunches or formal events.
Communication etiquette
Optimize your etiquette and good business conduct for effective exchanges.
Corporate or business attire
Project a strong image with an outfit appropriate to the business environment.
Public speaking
Captivate your audience with confidence and ease.
International Business Protocol
Successfully navigate global business relationships while respecting cultural differences
Networking/Interpersonal Communication
Create lasting and successful business connections.
Executive Leadership Protocol
Adopt a respected leadership posture. Decisions, presence and communication: the keys to effectively inspiring and mobilizing your team.
70 %
70% of entrepreneurs believe that interpersonal skills, including etiquette, are essential to their success.
Source: Forbes (2019).
85 %
85% of business jobs come from networking; Entrepreneurs with good etiquette skills make better connections.
Source: LinkedIn (2018).
94 %
94% of consumers say that a positive customer experience influences their purchasing choice, thanks to a good label.
Source: Help Scout (2020).
25 %.
Companies that invest in interpersonal skills increase employee productivity by up to 25%.
Source: Harvard Business Review – “The Value of Soft Skills” (2018)
40 %
Teams with strong social skills perform 40% better than those without.
Source: McKinsey Global Institute – “The Social Economy” (2012).
68 %
of customers believe that a good experience depends on employees’ interpersonal skills.
Source: Zendesk – “The 2020 Customer Experience Trends Report” (2020).
